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VSAT Network Solutions
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Schlumberger Information
Solutions (SIS)
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Communicate with full local area network (LAN) capabilities and protocols to your offices, regardless of location. Schlumberger DMS offers secure, reliable, networking solutions based on custom-engineered very small aperture terminal (VSAT) communications for land and sea. VSAT technologies ensure link security and reliability, with genuine end-to-end management and comprehensive customer support systems.
Depending on your communications requirements and the complexity of your network, we have an array of topology solutions that can be implemented. All solutions are based on a detailed requirement analysis and design process, such that your needs are met exactly.
- Point-to-Point VSAT Connectivity
Private secure point-to-point VSAT solution that provides a dedicated link and dedicated bandwidth between two locations. Ideal for static environments, where communications requirements are clearly established - Supports voice, data, video communications.
- Any-to-Any Multi-Site Solution
A fully meshed network solution that allows all connected sites to communicate directly with each other, using a shared pool of bandwidth - optimizing performance and cost effectiveness. Ideally suited to regional distributed remote operations that need to communicate both locally and centrally but whose demand for network capacity fluctuates – Supports voice, data, video communications.
- Multi-Point IP Based Network Solution
An IP based multi-point solution providing a partial mesh or star topology where each remote site can communicate with the others via the central hub (double hop). Like our Any-to-Any offering, bandwidth is shared between the remote sites providing a cost-effective solution. In addition IPoVSAT addresses and transmits the packets in an optimum manner providing a best-in-class quality of service. Schlumberger offers two services using this technology – IPerformer, which offers a private multi-site IP based network solution and IPresence, an individual site shared architecture solution which provides an entry level solution to IPoVSAT services.
- Multiple topologies
Single point-to-point links, star, partial-mesh and fully meshed topologies.
- Global Teleport Infrastructure
Eight teleports are strategically located across all continents, and mirror the key areas of oil and gas exploration and production around the world. The teleport infrastructure affords a truly global footprint enabling a VSAT network, regardless of your location.
- Network Services Portal
Global connectivity services online customer interface - monitor your network infrastructure in real time.
- License facilitator
We can work on your behalf with local governmental agencies, regulatory bodies, customs and other organizations to secure cost-effective licensing. We have VSAT operator licenses in the U.S., UK, Singapore, Brazil, Venezuela and Nigeria.
- Customer Support Center (CSC)
The CSC provides first line diagnostic support to you and to all of your remote sites, regardless of location. Manned 24 hours a day, 7 days a week, the CSC is notified immediately of any fault via the network management system.
- Regional support and flying squad
Technical network support is available in all locations worldwide. Should a fault arise that cannot be resolved by our customer support center, an experienced engineer can be en route to your site in a matter of hours.
- Quality Management
The Schlumberger DMS management systems are delivered to the ISO standard ISO 9001/2000. The Quality Management System is audited externally on a six month basis by UKAS Accreditation Body (BVQI) to maintain its effectiveness. Regular internal audits are also performed.
- Cost-efficient, high performance networks, optimized on the basis of cost, performance and flexibility
- Genuine end-to-end managed services
- Custom engineered solutions to meet each of your needs exactly
- Truly global coverage with seamless integration to the MPLS fibre
- Ku and C band operations
- Customer support center providing first line diagnosis; 24 hours a day, 7 days a week
- A global flying squad of highly experienced engineers
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