Installation, Printing, File Manipulation, and Technical Assistance

What are the installation requirements for PDSView?

PDSView should be installed on recent versions of the Windows operation systems with current updates and patches applied. Windows 2000 SP5 and Windows XP are the recommended operating systems. Minimal testing has been done on Windows Vista and Windows 7. The only known issue is that, by default, Windows Vista and Windows 7 do not support the help file viewer for the hlp files such as the one included with PDSView. More information on the help viewer including the download can be found by searching the Microsoft web site for "KB917607".

The PDSView installer adds files to "Program Files" directory and adds information to the "current user" and "local machine" parts of the registry. The account used to install PDSView must have write access to these areas. PDSView must be installed from the Administrator account or the user must be in the Power User group of your local PC or from an account with more elevated privileges than the default user or guest accounts. Once installed, PDSView can be used from user accounts with lower privileges. To setup and use printers, the user must have write access to the "HKLM\Software\Schlumberger\PDSView" part of the registry.

Why is my plotter cutting the log into separate pages?

This is a known issue. For some plotters, you can fix it by changing settings from the printer front panel. For example, for some HP DesignJet plotters, you need to set print mode to "Banner".

How can I stop HP plotter feeding paper continuously after the print?

Under printer settings of the printer front panel, try to find the selection: "PAGE FORMAT".
There should be a setting called "SIZE".
Set it to "INKED AREA"and try to print again.

You'll need to perform this procedure on the printer itself rather than software driver on the PC.

What can I do if my printer is not in the recommended printers list?

When you have a printer which is not in the recommended printer list, you need to install a vendor supplied Widnows printer driver and then select "Windows Printers" (High-Road Printing Model) from the PDSView Print Setup window.

When you select Windows Printers for printing a PDS file, PDSView uses SftPrint to render the PDS file. In this model of printing PDSView will translate the PDS graphics into Windows GDI format.

Specific printer drivers for the selected printer take this GDI data and translate it into rasters that the selected printer can print. This model of printing is not as robust as low-road model and the output quality is not as good as that from low-road model. Therefore it is not recommended. It should only be used if your printer is not one of the printers supported by SftRender. Schlumberger does not guarantee the accuracy of logs printed to any non-supported printers.

How can I avoid cutting off 10.7" Geoframe print at 8.5"?

If you have PDSView 3 or later, you will notice options "EPSON 3000 Wide paper only" and "HP DesignJets - Listed Wide", in "Recommended Printers" tab on the Print Setup Window. Chose one of them for the wide GeoFrame prints.

Printing "Directly to Port" or "via Windows Print Spooler", which one is better?

Printing "via Windows Print Spooler" is better. Use printing "Directly to Port" only if a Windows printer driver is not available.

How can I print to a network or USB printer using low-road printing model?

With version 3.3, you can print to a network or USB printer using low-load printing model as follows:

  1. For a network printer, add the printer as a network printer using the Windows Add Printer wizzard.
  2. For a USB printer, install a vendor supplied Windows printer driver using Add Printer wizzard.
  3. From PDSView Print Setup window, select "Recommended Printers" tab and click print "via Windows Print Spooler" method. Select the target as the destination printer.

For USB printers, if a vendor supplied windows printer driver is not available, you can also use print "Directly to Port" method from the "Recommended Printers" tab.

Can I flip .pds files using PDSView?

It is not possible to flip files with PDSView.

Can I crop .pds files using PDSView?

Yes you can crop files using PDSView. To do this, from the pull down menu select Annotate, Vertical Crop, and select the area you wish to keep with your mouse. Once the area is selected, from the pull down menu select File, Vertical Crop. You now have the choice to either print or save the cropped section.

How can I get technical assistance?

If the information provided with the online HELP button is not enough, you can send an e-mail message to techsupport@slb.com with your hardware and software details and problem description.