Integrated Services Management

Overview Library

Enhancing operational efficiency of projects by managing and coordinating Schlumberger and third-party services and products

Each Integrated Services Management (ISM)  project is led by an Integration Manager, who directs the Schlumberger project team and ensures that project activity adheres to the high standards of Schlumberger ISM principles . The Integration Manager is the focal point of contact between the project owner and the contributing Schlumberger service lines.

Improving alignment by leveraging the breadth of Schlumberger services and global footprint

The primary ISM objective is to streamline service delivery across project operations, which in turn increases efficiency, reduces NPT, and lowers costs. Based at the customer’s office, the ISM Integration Manager is a fully functional member of the customer’s project team as the conduit for technical integration. By providing the methodology for technology adaptation, ISM optimizes the execution of projects according to plan. Because ISM accesses Schlumberger services and projects worldwide, along with those of selected third parties, availability and capabilities are ensured for the full scope that may be required during operations. ISM services can be as diverse as location construction, personnel mobilization, onsite survey execution, site inspections, and scheduling equipment maintenance.

ISM provides services to customers who elect to use Schlumberger products and services for all or the majority of the performance of their well operations. ISM services are provided on a time and materials basis and do not include well engineering (either drilling or production) and wellsite supervision, which remain the customer’s responsibility.

Delivering success for challenging projects

ISM services are being increasingly employed with success in deepwater and remote operations, where the impact of NPT is considerable because of the high-cost operating environment. In these situations, the timely delivery of services and products can mean the difference between achieving project goals and failure.

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Integrated Services Manages Wildcat Well Project for Tullow

Location map Offshore Guiana
Integrated Services (IS) manages remote, logistically, and technically challenging operation revealing 72m of net oil.
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Service Integration Facilitates Multiple Discoveries

Location Map: Broder Tuck, North Sea
Schlumberger delivers an Integrated Service (IS) package that leads the way to new discoveries in the North Sea. Read case study