Schlumberger’s commitment to safety is included in our Code of Conduct, which also details the Company expectations and regulatory compliance requirements for all Schlumberger employees. Our corporate HSE Policy is publically available.
Schlumberger captures HSE performance data through an online, enterprise-level business system that consolidates all HSE information. Accessible by all employees, this system enables them to monitor reported HSE events, incidents, observations, and hazardous situation reports.
Lagging indicator incident data is used to benchmark our performance against industry data sources. The system facilitates the investigation process and the management of remedial work plans and actions to prevent recurrence. Comprehensive investigations are conducted for incidents and high-potential events to identify learning opportunities, and lessons learned are incorporated into improvements of our facilities, equipment, processes, training, and systems.
To ensure continuous improvement, Schlumberger personnel are actively encouraged to report hazardous situations and near misses. We use this data to monitor trends and identify areas of concern. Schlumberger employees can also use the online business system to suggest improvements, post recognitions, track HSE training, and analyze HSE data. The system can be used to assign job-specific online HSE training and facilitate and track the testing and certification of computer-based training material.
In 2017, Schlumberger launched a revised HSE reporting mobile app incorporating enhanced features and additional capabilities. Global campaigns focused on communicating learning from events using an HSE communications toolkit for facilitated safety meetings, poster campaigns, and HSE alerts.
Our overall health and safety performance has shown steady progress. There was a slight deterioration in our TRIF rate in 2017, but an improvement in workforce lost-time incident rate (frequency). Our automotive accident rate showed a slight deterioration compared with 2016, primarily due to an influx of low-seniority personnel in logistics-intensive and rapidly growing markets. We have reinforced our commitment to improve driving and implement journey management across the entire organization, including short-service personnel. Our contractor lost-time injury rate (frequency) decreased from 0.56 injuries per million hours worked in 2016 to 0.42 injuries per million hours worked in 2017.
The International Association of Oil and Gas Producers (IOGP) annually reports upstream oil and gas work-related safety performance statistics. Schlumberger uses the IOGP definitions and reporting criteria to classify HSE data. The data include injuries sustained by Company employees and contractors engaged in work-related activities.
PwC auditors reviewed our processes and procedures for 2017 and verified this year’s selected subset of our data. The health and safety data audited included employee and contractor lost-time injury and occupational illness frequency rates. PwC has expressed a limited assurance that our data are, in all material respects, fairly presented and in accordance with Schlumberger procedural guidelines.
Fatalities by Year
All fatalities were studied extensively, and the associated lessons learned were communicated company-wide.
Schlumberger suffered three work-related fatalities in 2017. One contractor was fatally injured during mechanical lifting activities at a wellsite. One employee was fatally injured by a fall from less than 1.4 meters, and a contractor was involved in a head-on motor vehicle collision. Each of these fatalities was studied extensively and the associated lessons learned were communicated company-wide.
Schlumberger maintains a safe and productive work environment free from alcohol, controlled substances, and illegal drugs. We design our equipment and workplaces to enable safe operations and we provide comprehensive training in injury prevention, driving safety, hazard identification, and risk assessment and management. We require comprehensive reporting of hazardous situations and conditions to identify opportunities for improvement and remedial actions to prevent recurrence. We also empower and obligate employees to intervene and stop any job if they consider a situation to be unsafe, a practice fully supported by Company management.
Schlumberger continued initiatives to cascade its crisis management training programs throughout the organization. In 2017, more than 200 employees attended crisis management workshops conducted around the world. This training incorporates best practices in crisis management techniques, practices from global academic experts, and expertise from within the Company. During the workshops, attendees participated in practical crisis management exercises.
The Schlumberger HSE Management System states the principles by which we conduct our operations worldwide with regard to health, safety, and the environment. We establish and communicate HSE priorities, objectives, requirements and accountabilities to all employees, customers, contractors and third parties associated with our business. All of our corporate health, safety, and environmental standards must be implemented in all Schlumberger operations, and each Schlumberger organization must provide evidence of compliance.
In 2017, our focus continued to be on driver training and journey management, and the implementation of advanced new technologies to improve driver performance.
Our risk-based driving and journey management approach provides effective management of driving activities in more than 85 countries. Every Schlumberger driver, from field to office, is required to take regular fit-for-purpose driver training, including the use of simulators and driver-improvement monitors to provide real-time, in-vehicle driving performance feedback. We also actively share our experience and expertise with our customers and in the communities where we live and work through our HSE for Youth and community outreach programs.
Our comprehensive driver management system consolidates the best practices of our various business groups to systematically eliminate accidents through training, journey and trip management, safe driving behavior, and compliance with Our Code of Conduct.
Effective driver engagement continues to be a priority. Schlumberger has a comprehensive driver recognition program and is actively using technology solutions to engage individuals and reward desired driver behavior and performance, as the following examples demonstrate.
In France, employees at the Roissy Technical Center took part in a series of driving simulations to better understand the dangers associated with driving. Employees participated in three separate simulations: reaction and breaking distance; the effect of impairment on vision and coordination; and a rollover simulation. These simulations gave employees the opportunity to experience first-hand what it is like to be involved in an accident, all in a safe environment. Instructors provided tips for how to minimize the risk of injury if involved in an accident.
In Angola, police authorities invited Schlumberger to lead a driving safety workshop to improve road safety for drivers, passengers, and pedestrians. Schlumberger donated a seat belt convincer crash-simulation device that gives participants an opportunity to experience the effects of low-speed collisions with and without a seat belt. The device encourages the use of seat belts.
In Malaysia, Schlumberger employees and contractors from Kemaman organized a road safety event in conjunction with the Terengganu State Road Safety Department of Malaysia. Three officials from the department presented best practices for staying safe as a motorist, cyclist, and pedestrian. This event furthered the department’s mission of inspiring people to “Drive Safe, Ride Safe, Walk Safe” and also supported the Schlumberger mission to reduce traffic accidents to zero.
Our Journey Management Centers around the world reinforce safe driving behaviors and deliver increased support for drivers during each journey. The centers ensure that every trip is verified for compliance with journey management procedures where higher-risk driving environments are subject to more stringent controls and standards. Real-time tracking monitors driving behavior and provides immediate feedback to drivers. By defining, measuring, and shaping driving behaviors, the centers help drivers continuously improve their performance. These centers serve more than 56 countries with real-time journey tracking in 15 languages 24 hours a day, seven days a week, 365 days a year. The Journey Management Centers also use data analytics to better understand driving behaviors and develop initiatives that promote continuous improvement.
Schlumberger has more than 45,000 certified drivers and 22,000 vehicles worldwide. We drive more than 27 million miles per month, equivalent to 32 times around the world per day. In 2017, we developed an eJourney mobile app for Android or iOS phones to help our employees and contractors stay safe on the road. The app enables drivers to manage their road trips without having to call in to a Schlumberger Global Journey Management Center. The app automatically calculates specific trip risk factors, helps keep track of driving certifications, and provides reminders when it is time to take a break. The eJourney mobile app was introduced in the United States and is now being made available to Schlumberger drivers around the world.
Schlumberger is committed to injury prevention for employees and contractors through effective implementation of internal best practices and those from the oil and gas industry. Our total recordable injury frequency (TRIF) rate increased slightly in 2017. This was in large part due to an increase of operational activity in North America.
An annual analysis of our HSE data revealed that over 45% of personal injuries are related to hands and fingers. Although the overall number of personal injuries has decreased during the past 10 years, limited improvement has occurred in the hands and fingers category. To address this type of injury, communication programs and initiatives on hand and finger injury safety continue to be a focus area.
Note: 2016 data includes the Cameron Group from April through December.
Due to the nature of our global business and operations, Schlumberger maintains a focus on managing security for our personnel and assets. Our employees and their families, contractors and third parties, and our Company assets may be exposed to security-related threats, including armed conflict, criminality, and civil unrest. Our objective is to reduce security risks to a level “As Low As Reasonably Practicable” (ALARP) through effective implementation of fundamental and risk-based controls and active continuous monitoring of security conditions.
All contracted security specialists are contractually required to adhere to the Voluntary Principles on Security and Human Rights. Schlumberger and contractors under Schlumberger operational control are required to ensure that security arrangements are the most appropriate in the circumstances and consistent with applicable laws and the following international standards: a) United Nations Universal Declaration of Human Rights, b) Voluntary Principles on Security and Human Rights, c) United Nations Code of Conduct for Law Enforcement Officials, d) United Nations Principles on the Use of Force and Firearms.
Schlumberger continued implementation of our risk-based mechanical lifting and DROPS standards, which are both fully aligned with industry best practices. Additional training and communication resources have been developed to support the risk-based approach with a focus on personnel competence, lifting equipment and load integrity, hands-free lifting techniques and active DROPS Zone management.
World Safety Day
Schlumberger once again took part in World Safety Day in April by conducting emergency drills and responding to real-life scenarios at various facilities around the world. The scenarios were based on location-specific hazards and included occupational injury, chemical spills, unauthorized access, fire drills, and accident simulations. Employees also engaged in activities to reinforce best safety practices and address common attitudes and behaviors.
Life-Saving Rules Campaign
As part of World Safety Day, Schlumberger initiated a campaign to reaffirm the International Association of Oil and Gas Producers (IOGP) Life-Saving Rules. The IOGP Life-Saving Rules consist of 18 workplace rules to prevent the most common causes of upstream oil and gas industry fatalities.