Information Kit | Schlumberger
Information Kit
Details about our Procure to Pay process, from purchase order to invoice payment
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Supply Chain

Information Kit

Procure to Pay Process

The Information Kit helps our suppliers become familiar with the Schlumberger Procure to Pay process, from purchase order to invoice payment. Topics covered are Approval Process, Contracts and KPIs, Delivery Documentation and Packing Lists, Business Ethics Policy, Gift and Entertainment Policy, Packing Goods and Labeling Containers, Purchase Card Program, Purchase Orders, Record Retention, Supplier Performance Reviews, and Working Conditions Requirements.

The Supplier Information Kit refers to SWPS (Field) e-procurement system transactions.

This Supplier Information Kit is not applicable to Schlumberger Engineering, Manufacturing, and Sustaining (EMS) Centers, Smith, M-I SWACO, or Geoservices—all of which use different business systems to manage the Procure to Pay process.

Approval Process

A potential supplier must

  • apply to the local Schlumberger supply chain services group in the country of interest for approval before procurement can take place
  • supply accurate information regarding legal name, complete address, tax ID number (if applicable), etc.
  • must obtain a vendor registration number (details and required documentation vary by country).

Contracts and KPIs

We pursue best-practice solutions to develop reliable suppliers and obtain the best value, quality, and supply chain security. We achieve these objectives through a variety of strategies, including agreement-based procurement and cost-effective long-term supply contracts.

We evaluate suppliers to determine the need for a formal contract or price agreement.

Key performance indicators (KPIs) are monitoring tools used to bring focus on critical aspects of a business. Mutually agreed KPIs are established annually and monitored regularly. They may form part of the contract.

Our procurement cycle is based on structured procedures, and Schlumberger has standard terms and conditions of purchase that comply with the laws of the countries in which we operate.

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Delivery Documentation and Packing Lists

A packing list must be attached to the outside of each container, itemizing its contents and referencing the purchase order number. An additional packing list must be provided inside the package. If more than one container is required to fill a purchase order, each packing list must identify the contents of the container to which it is attached.

Each item must be itemized in accordance with the packing list and purchase order:

  • part description
  • part number
  • serial number (if applicable)
  • quantity
  • country of origin (place of manufacture)
  • harmonized system (HS) tariff code
  • certificate of analysis (if applicable).

For kits, the packing list should include a complete breakdown of parts being delivered, specifying part descriptions, part numbers, serial numbers, quantities, prices, countries of origin, and the correct HS codes.

Any relevant safety data sheets, transport emergency cards, or other documentation required by law must be included. Failure to meet this requirement may cause Schlumberger to refuse delivery, with the supplier responsible for any additional costs.

Schlumberger requires the original vendor or customs invoice at the time of import. We do not accept carrier-generated invoices.

All suppliers are expected to adhere to international or regional agreements as appropriate. All vendors are responsible for providing appropriate documentation such as manufacturing origin certifications for duty relief.

Business Ethics Policy

Any supplier doing business or entering into a contract with Schlumberger agrees and represents that they shall promote and strictly abide by the Schlumberger Code of Ethics. Any supplier doing business or entering into a contract with Schlumberger has the obligation to inform Schlumberger of any act (or omission) of Schlumberger’s employees that is not in compliance with the foregoing.

Failure to comply will be deemed a material breach hereunder, entitling Schlumberger to immediately terminate its agreement with Supplier, notwithstanding any of its other rights hereunder.

Reports shall be submitted by calling +(1) 888 884 8849, using the website, or by e-mailing

Gift and Entertainment Policy

Schlumberger is committed to, and expects from its employees and suppliers, the highest ethical standards of business conduct and compliance with laws and regulations in the countries where we operate. Suppliers shall not (and shall procure that its employees shall not)

  • either directly or indirectly pay, promise to pay, authorize the payment of, or transfer money or anything of value or offer any inducement in any form to any employee or representative of Schlumberger or to an official of any government agency or body to secure any advantage or benefit in relation to doing business with Schlumberger or influence the act or omission of any of the aforesaid persons to obtain or retain business or obtain any improper advantage or benefit
  • obtain or maintain business through illegal conduct or practices of unfair competition.

Schlumberger employees are not permitted to

  • accept gifts of more than nominal or reasonable value from suppliers  (the term "gifts of more than nominal or reasonable value" includes, without limitation, loans, excessive entertainment, or other substantial favors)
  • solicit gifts or favors of any kind and value from suppliers.

Suppliers are required to immediately inform Schlumberger of any act (or omission) of any Schlumberger employee(s) not in compliance with the foregoing.

It is the supplier's responsibility to disclose if an employee of Schlumberger has a direct relationship with any of the officers or management members of the vendor.

Packing Goods and Labeling Containers

It is the supplier's responsibility to pack products in a manner that will prevent damage during transportation.

  • Hazardous items must be packed and documented in accordance with international and local regulations governing the selected transport mode. Failure to meet this requirement will cause Schlumberger to refuse delivery, with the supplier responsible for any resultant costs.
  • All international requirements for wood packing materials must be met as required by local and international laws.
  • On the outside of each packing container, the supplier shall have, as a minimum, the following information:
    • shipping label, including full name and address of shipper and consignee
    • container number (1 of n, 2 of n, etc.)
    • hazardous class labeling or workplace hazardous materials information system (WHMIS) labeling, if applicable.

Purchase Card Program

Schlumberger uses a purchasing card program to facilitate low-value purchases. Information about the program is available from the local supply chain services group in the country of interest.

Purchase Orders

All purchase transactions require support documentation, such as one of the following:

  • purchase order (subject to Schlumberger terms and conditions for purchase orders)
  • stand-alone contract (such as a master purchase agreement).

Generally, purchases from center-led or centralized suppliers (suppliers with the capacity to serve Schlumberger on a global basis, whose spend with Schlumberger ranges from average to high, and whose services are essential to Schlumberger operations) are made under stand-alone contracts.

Purchases from local and coordinated suppliers may be made with a purchase order that is subject to Schlumberger terms and conditions for purchase orders. However, local and coordinated purchases with large or frequent spend or other special commercial or legal considerations are also made under stand-alone contracts.

All Schlumberger purchases of products or services are subject to Schlumberger terms and conditions for purchase orders. The supplier’s acceptance of a purchase order indicates acceptance of the price, currency, and shipping date as stated on the purchase order. Schlumberger uses two procurement software platforms to create purchase orders:

  • Schlumberger web-based procurement system (SWPS)  to generate purchase orders for field locations
  • MFGPro system to generate purchase orders for Engineer, Manufacturing, and Sustaining (EMS) centers.

Both systems capture internal procurement requirements and generate a unique purchase order number that is linked to a single Schlumberger field location or manufacturing center. The purchase order number is electronically  transmitted to suppliers as a PDF attachment. This process facilitates timely delivery of goods and invoice payment.

For specific non-PO transactions—used only for services—Schlumberger may decide not to require a purchase order generated from the system; however, these non-PO transactions will also be subject to the same terms and conditions for purchase orders.

All non-PO transactions must be supported by a non-PO template.

Schlumberger pays invoices only by electronic transfer (direct deposit). A standard electronic funds transfer form is available from the local Schlumberger department.

Schlumberger payment terms are net 70 days from date of invoice receipt, subject to the satisfactory fulfillment of the invoice requirements. Remittance details can be sent both electronically and by mail for each payment made.

If Schlumberger disputes an invoice, the supplier will be notified within 30 days and the nature of the dispute will be stated. Payment of a disputed invoice will be withheld until the dispute has been resolved.

Related Resources

Schlumberger Terms and Conditions for Purchase Orders

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Record Retention

Records should be retained for 5 years or longer if required under local law. Schlumberger requests that you maintain a copy of all documents that pertain to exports, imports, reexports, and any other business activity involving trade. This includes e-mail, other electronic media, and hard copies of relevant records.

All documents must be legible and in a location from which they may be readily retrieved, if requested by Schlumberger.

Supplier Performance Reviews

Periodic supplier performance reviews ensure continuous improvement in the supply relationship and conformance to contract terms and Schlumberger policies. Remedial action is taken if performance does not meet standards.

Working Conditions Requirements

Schlumberger requires that its suppliers adhere to responsible social, environmental, and economic practices.

  • Freely chosen employment. All work is to be voluntary, and workers are to be free to leave upon reasonable notice. Use of forced, bonded, indentured, or involuntary prison labor is prohibited.
  • Child labor. Use of child labor is strictly prohibited. Child labor includes any person under the age of 15, under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is greatest.
  • Discrimination. The supplier is to provide workplaces that are free of harassment and unlawful discrimination. The supplier must not engage in discrimination based on race, color, gender, age, sexual orientation, ethnicity, disability, religion, union membership, or marital status in hiring and employment practices such as promotions, rewards, and access to training.
  • Harsh or inhumane treatment. Harsh and inhumane treatment, including any sexual harassment, sexual abuse, corporal punishment, mental or physical coercion, or verbal abuse of workers, is strictly prohibited, as is any threat of such treatment.
  • Minimum wages. Compensation paid to workers must comply with all applicable wage laws, including those relating to minimum wages, overtime hours, and legally mandated benefits.
  • Working hours. Worker strain is clearly linked to increased accidents, illness, lowered productivity, and increased turnover. Workers must, therefore, not be required to work more than the maximum set by local law, including overtime hours.
  • Freedom of association. Workers are to be allowed the right to act freely in accordance with local laws. Workers are to be able to communicate openly with their management regarding working conditions without fear of reprisal, intimidation, or harassment.

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