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Software Support
Contact Us

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Our objective is to deliver the highest quality technical support in the industry. SIS offers a variety of software support resources to help you find answers to your specific needs.
New Customer Care Center
All support requests are now entered into the Customer Care Center incident tracking system where you can submit a new request or view previous requests. You will also receive email updates regarding the status of your request. Requests are resolved by local experts. The Customer Care Center is accessed via the Support Portal.
Support Portal
Online technical resources where you can:
Newsletters
- MerakMONITOR
Software newsletter. News, events, & useful tips for Merak users
- Petrel Corner
Software newsletter. News, events, & useful tips for Petrel users
- The Click
Technical support newsletter. Read, download or search support-related articles.
Software Services


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