SLB was deploying Performance Live service in a phased approach prior to the onset of COVID-19. At the start of 2020, nearly 50% of global rigs across 84 countries operated with some level of service implementation. In fact, up to 250 engineers were already trained to deliver Performance Live services and in one of 18 centers ready to meet the challenge. Hence, SLB proposed fully implementing the model for many customers.
Performance Live service decouples analytical and manual tasks and enables the former to be conducted anywhere in the world through robust and advanced connectivity and software. This reduces wellsite crew sizes and enables performing the most analytical tasks from an office environment. While a fully manned rig can have engineer crews of more than 10 people, a wellsite using Performance Live service operates near autonomously with crews of 2 or less, depending on the deployed technology.
SLB expanded worldwide use of Performance Live services by 25%, and by July of 2020 the service covered nearly 65% of global operations. During a single month of the pandemic, Performance Live service engineers covered more than 10,000 shifts—avoiding travel to wellsites by more than 600 people.