Global connectivity, collaboration, and information service

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Seamless on-demand access to wellsite and reservoir data—anywhere, anytime

Say goodbye to geographical barriers and hello to seamless real-time teamwork on your mobile device. With InterACT™ global connectivity, collaboration, and information service, your team conquers challenges, harnesses the full potential of your data, and makes smarter decisions at every step of your operations. No matter if you're dealing with deepwater wells in harsh environments or shallow land wells, our secure online workspace empowers remote team members to collaborate, innovate, and implement cutting-edge solutions 24/7/365. Energize the way you work, no matter where you are.

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  • Drilling optimization and well placement
  • Well testing
  • Formation evaluation
  • Stimulation and cementing
  • Analyze, predict, and mitigate drilling risk.
  • Testing operations and sampling processes can be witnessed in real time.
  • Better well-testing decisions and cost reductions, especially for multizone downhole testing and in deepwater and other high-cost environments
  • Messages are simultaneously exchanged between remote locations and the wellsite engineer console.
  • Real-time data display that includes
  • Safe, secure real-time data transmission without compromising integrity
  • Interactive, real-time data streams to operations centers, desktops, and mobile devices with system performance monitored end to end
  • Intuitive user interface
  • Chat features integrate directly into any viewer
  • Configurable alarms
  • Proprietary auto-recovery technology that mitigates data lost as a result of network outages
  • Standard web browser access
  • HTML5-enabled platform

Frequently asked questions

Can the InterACT service be used to monitor all well construction and wellsite operations?
Yes. The InterACT service is a standards-based system. Wellsite Information Transfer Standard (WITS) or Wellsite Information Transfer Standard Markup Language (WITSML) data can be loaded through a secure link to the InterACT service.

Is the InterACT service secure?
Yes. The InterACT service is engineered to ensure data is accessed by only those who have been granted authorization. The data hubs follow stringent Schlumberger security policies to ensure your data is only seen by those people with approved access.

What are the options for connectivity?
If available, the InterACT service can cost-effectively and securely make use of TCP/IP or a customer network.

Who authorizes access to my data?
Before using the InterACT service, each customer must acknowledge the Terms and Conditions and sign a corporate agreement that identifies the customer representative who will authorize access for new users and maintain a list of current users.

Do I need any special software or hardware to use the InterACT service?
It is strongly recommended to run the Configuration Test available on the InterACT service login page to stay up to date on systems requirements. The latest versions of the most common browsers (i.e., Internet Explorer, Chrome, Firefox, Safari) are supported on Microsoft Windows PC and Mac OSX computers. InterACT Visualization service relies on Microsoft Silverlight 5 and above, which is soon to be fully retired, and still requires usage of only Internet Explorer.

My IT department prohibits downloads to my computer. Can I still use the InterACT service?
InterACT service requires the Microsoft Silverlight platform plug-in to function. Silverlight is available as a free download from Microsoft for Internet Explorer versions 9 through 11. You will receive a notification upon attempting to utilize a viewer should Microsoft Silverlight not be available on your computer.

What happens if connectivity is lost during a job?
Using proprietary transfer protocols, the InterACT service will immediately continue sending data once the connectivity has been restored.

What happens when a file upload is suspended for several hours (e.g., an operational delay or lost communication link)?
The user then restarts the connection and continues activities normally.